Is your lender on the list?

You may be eligible to claim if you entered into a car finance agreement from 1st April 2007 to 28th January 2021. Millions of agreements have potentially been mis-sold in this period.

Mis-selling typically involves not being fully informed about crucial financial terms, such as discretionary commission agreements, all available interest rates, and fees.

To see if you qualify to make a claim, we offer a quick online eligibility check. Simply type in your car registration to find out if you're eligible for compensation.

The Financial Conduct Authority (FCA) is investigating mis-selling in PCP and HP contracts, its investigation is expected to be completed by May 2025. If it decides to implement a redress scheme following its examination, the processing of claims might take three to six months.

It's advisable to file your claim immediately, as they will be processed in the order they are received. Registering early increases your chances of avoiding delays caused by the high volume of claims lenders are likely to process.

Initiate your eligibility check now to gain an early advantage.

The eligibility for making a claim is based on the circumstances of the finance agreement at the time of sale, not on your current ownership of the car.

If you believe the finance agreement was mis-sold to you, you have the right to seek compensation regardless of whether you still possess the vehicle.

To see if you qualify to make a claim, we offer a quick online eligibility check. Simply type in your car registration to find out if you're eligible for compensation.

Our service operates on a 'No Win, No Fee' Read more basis, meaning that if your claim does not succeed, you will not be charged for our services. This policy ensures that you can pursue your claim without any financial risk.

We are committed to providing you with the best possible representation, ensuring that we work diligently to secure a favourable outcome for your case.

Yes, there is a 14-day cooling-off period from the time you sign up for our services. During this period, you have the right to cancel your agreement with us without any penalty or obligation.

This allows you to reconsider your decision about pursuing a claim and ensures that you are completely comfortable with proceeding.

A thorough investigation into PCP and HP contracts is currently underway by the Financial Conduct Authority (FCA). During this time, the 8-week deadline for lenders to respond to complaints about discretionary commission arrangements has been paused. Consumers can still lodge a complaint, but the lender does not need to respond until June 2025 at the earliest. After the investigation, an eligible claim will likely take three to six months to process. It's advisable that consumers submit their claim as soon as possible. Compensation will be paid in the order in which claims are received, so those who register early will be placed higher up in the queue. Lenders will likely have a large backlog of claims to settle. Refer to the FCA's website if you would like to know more.

You can lodge a complaint to your provider yourself for free without using a law firm or claims management company. If the complaint isn't successful, you can then refer it to the Financial Ombudsman Service yourself for free. Consumers must lodge a complaint directly to the lender first before escalating it to the Financial Ombudsman Service. There are, however, various benefits in choosing us to handle your claim. We will manage communication with your lender and work closely with them to ensure you receive a fair level of compensation. If there are difficulties locating your details, we will assist the lender to ensure your claim can proceed. After you register with us, you can relax and let us handle everything for you while we keep you updated throughout the process.